Join the author as he travels across Italy. Whether in Venice, Palermo, Turin or Lecce, you will experience the country in acompletely new way. His quest is to understand Italians who run the restaurants, shops and hotels enjoyed by tourists.These people provide us with amazing food, great wine, and beautiful craftsmanship. They shape our experience as travellers, they create our Italy. Thirty of these extraordinary Italians tell their life stories. Expect to be educated and inspired. Learn how Italy works, and how it doesn’t. Experience surprises, tragedies, triumphs and romance. Above all, understand the passion that drives these people, who devote their lives to welcoming visitors. Once you’ve seen Italy through their eyes, then you will have a new appreciation for this beautiful country.“Richard captures unique stories, of the Italians we meet when we visit Italy. Once you start reading, it is hard to put down. The author paints a beautiful picture of the people and their passion - an insight into the soul of Italy.”Antimo Cimino, Tour Leader and Chef“A rare opportunity to see behind the smiling faces, and hear the heart-warming stories of those who serve travellers. Moreover, by weaving in the historical context, Lonsdale helps us understand what makes Italy this amalgam of beauty, frustration and warmth.”David Katan, Professor of English and Translation, University of Salento