Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems

"Speed has gotten a bad name in business, much of it deserved. When Meta (Facebook) made "Move fast and break things" its motto-and then proceeded to deliver on it-they fueled a cynical but widely accepted assumption that a certain amount of wreckage is the price we must pay for inventing the future. Leadership experts Frances Frei and Anne Morriss argue that this belief is seriously wrongheaded-and that it keeps leaders from achieving excellence. Helping companies solve their toughest problems over the past decade, the authors have learned that the trade-off between speed and excellence is false. The best change leaders, according to Frei and Morriss, solve hard problems with fierce urgency while making their organizations-employees, customers, and shareholders-even stronger. They move fast and fix things. Based on their work with Uber, Riot Games, WeWork, and other fast-moving companies, Frei and Morriss reinvent the playbook for leading change. With trust as the foundation for a "move fast and fix things" approach, the authors reveal the five practices that the most effective leaders use to build trust, accelerate the pace of change, and improve their organizations: Identify the right problem to solve; run small experiments before scaling solutions; build the case for change while driving it; empower the organization; and champion difference. With chapters that provide a "one-week plan," Frei and Morriss show how to execute these five priorities on a fast cycle time of "one per day." By the end of theweek, you won't just have a road map for solving your company's toughest problems-you'll already be well on your way, transforming your company at an exhilarating speed"--
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of wreckage is the price we have to pay for inventing the future.Leadership experts Frances Frei and Anne Morriss argue that this belief is deeply flawed—and that it keeps you from building a great company. Helping executives and entrepreneurs solve their toughest problems over the past decade, Frei and Morriss learned that the trade-off between speed and excellence is false. The best leaders solve hard problems with fierce urgency while making their organizations—employees, customers, and shareholders—even stronger. They move fast and fix things.Based on their work with fast-moving companies such as Uber, Riot Games, and WeWork, Frei and Morriss reveal the five essential steps to moving fast and fixing things. You'll learn to:Identify the real problem holding you backBuild and rebuild trust in your companyCreate a culture where everyone can thriveCommunicate powerfully as a leaderGo fast by empowering your teamWith a one-week plan to fix your problems on a fast cycle time of one step per day, this book is your guide to maximizing impact and reinventing your approach to change. By the end of the week, you won't just have a road map for solving your company's toughest problems—you'll already be well on your way, improving your company at exhilarating speed.